Account & Personal Details

• Opening an Account

  • Can I open an N26 account in my country?
  • Can I open an account if I live outside the eurozone?
  • How to open my N26 account?

• Verifying my identity

  • Why isn't my video verification working?
  • How to prove my identity?
  • FATCA - Why we require certain information from our customers
  • CRS - Why we require certain information from our customers
  • Why do I need to send additional documents?

• Taxes

  • How to submit an exemption order?
  • How to declare my N26 account for my taxes in France?
  • Am I liable to tax in the United States?
  • What does N26 do with my tax information?
  • Why do I pay the church tax?
  • Where to find your Tax ID

• Personal Information & Data

  • How to change my phone number, address, or other personal data?
  • How to make N26 my main account?
  • How to download my personal data?
  • How to change my phone number?
  • How to close my account?
  • How to find my IBAN or account number?
  • Why do I need to update my personal information?
  • Bereavement & probate
  • How can I provide proof of origins of funds for my account?
  • Providing additional information requested by N26
  • What is the N26 Webform for GDPR requests?

• Garnishment, Insolvency & P-Account

  • What's an insolvency and what can I do?
  • What's a garnishment?
  • Garnishment: What can I do?
  • What's a p-account?
  • How to get a p-account?
  • Frequently asked questions about the p-account
  • Information about the flex p-account

• Miscellaneous

  • Account in conjunction with §§ 30 ff. ZKG
  • CRR Disclosure Report
  • Deposit fee
  • How to file a complaint?
  • Why is my account temporarily blocked?
  • How can I link my N26 account to PayPal?
  • Why was I charged a Gambling Fee?
  • What does the court ruling BGH XI ZR 26/20 mean for N26 customers?

• Bank Statements and Confirmations

  • Bank documents—a guide to what's available
  • How to download my Statement of Fees
  • Bank information—your N26 account ownership certificate
  • How to get a bank statement?
  • How can I download the confirmation for a SEPA transfer?