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    • Account & Personal Details
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    Payments, Transfers & Withdrawals

    Withdrawals

    • Why didn't an ATM give me cash?
    • How often can I withdraw cash for free?
    • Where can I withdraw cash for free?
    • Why was I charged an ATM fee?

    Transfers

    • Why did my SEPA transfer fail?
    • Why is my transfer still pending in the N26 app?
    • How long does it take to send money with TransferWise?
    • How to make a SEPA transfer?
    • How to save the details of a transfer recipient?
    • How long do transfers take?
    • How to make transfers in foreign currencies?
    • N26 Bank's TransferWise Terms of Use
    • Which foreign exchange rate will I get?
    • Why did my TransferWise account linking fail?

    Direct Debits & Standing Orders

    • Will my direct debit go through if I'm low on funds?
    • How to create and manage standing orders?
    • Why was I charged a direct debit fee?
    • What to do if my N26 IBAN is not accepted?
    • How to request a refund for a direct debit?

    Cards & Online Payments

    • Where is my refund?
    • Why was I charged more than expected?
    • How does 3D Secure work?
    • Why did my online purchase fail?
    • How do contactless payments work?
    • Where can I use my Maestro card?

    Balance & Limits

    • How to top up my account?
    • How to top up by card, Apple Pay, and Google Pay
    • How to keep track of my daily spending?
    • How to get a bank statement?
    • What if my balance is negative?
    • What is the maximum I can spend?

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