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    Security

    • Account Protection

      • Why is N26 secure?
      • What to do if my account may be compromised?
      • Have you been victim of a fraud? Contact us.
      • How can I prevent fraud via SMS?
      • What is Phishing?
      • How to connect or disconnect my smartphone to my account?
      • How to protect my account?
      • How to protect my identity?
      • How to keep my banking data safe online?
      • What is a suspicious login attempt?
      • Received a suspicious message?
      • What is a security footer, and why have we included one?
      • Can N26 close my account?
    • Passwords & Codes

      • What is my PIN number?
      • How to change my confirmation PIN?
      • Why didn't I receive my pairing code via SMS?
      • How to create a password?
      • How to log in with Two Factor Authentication?
    • Transaction Dispute

      • Why was I charged twice?
      • How to dispute a card transaction and request a chargeback
      • Chargebacks and card transaction disputes FAQ
    • Open Banking (PSD2)

      • PSD2 - Secure Open Banking
      • PSD2 - Strong Customer Authentication
      • PSD2 - Open Banking for Third Party Providers
    • Funds Protection

      • How does N26 protect my money?
      • Where does N26 invest my money?
      • Why does N26 do checks on transactions?

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