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    • Account & Personal Details
    • Memberships & Account Types
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    • Payments, Transfers & Withdrawals
    • App & Features
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    Payments, Transfers & Withdrawals

    Withdrawals

    • Why was I charged an ATM fee?
    • How often can I withdraw cash for free?
    • Where can I withdraw cash for free?
    • Why didn't an ATM give me cash?

    Transfers

    • What you need to know about the Italian IBAN
    • How to make a SEPA transfer?
    • How to make transfers in foreign currencies?
    • How long does a bank transfer take?
    • How to save the details of a transfer recipient?
    • Why did my SEPA transfer fail?
    • Why is my transfer still pending in the N26 app?
    • How do I return a SEPA transfer to its sender?
    • How long does it take to send money with Wise?
    • N26 Bank's Wise Terms of Use
    • Can I have my pension credited to my N26 account?
    • How can I credit my salary on my N26 account?
    • Which foreign exchange rate will I get?
    • Why did my Wise account linking fail?
    • How to make a donation with N26?
    • What are Instant transfers?
    • Does N26 support SWIFT transfers?

    Direct Debits & Standing Orders

    • How to create and manage standing orders?
    • How to request a refund for a direct debit?
    • Why was I charged a direct debit fee?
    • Will my direct debit go through if I'm low on funds?
    • What to do if my N26 IBAN is not accepted?
    • How to block a Direct Debit?

    Card & Online Payments

    • How do contactless payments work?
    • How does 3D Secure work?
    • Why was I charged more than expected?
    • Where is my refund?
    • Why did my online purchase fail?
    • How to rent a car with your N26 card?
    • How can I pay bills and top-up my phone from the app?
    • N26 Cashless - Competition for Italian customers
    • What are N26 Installments?

    Balance & Limits

    • How to top up my account?
    • How to top up by card, Apple Pay, and Google Pay
    • What is the maximum I can spend?
    • What if my balance is negative?
    • How to keep track of my daily spending?
    • How to request the average annual balance
    • How to get a bank statement?
    • How can I download the confirmation for a SEPA transfer?

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    About N26

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    Account & Personal Details

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    Payments, Transfers & Withdrawals

    • Withdrawals
    • Transfers
    • Direct Debits & Standing Orders
    • Card & Online Payments
    • Balance & Limits

    Memberships & Account Types

    • Standard accounts
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    App & Features

    • MoneyBeam
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    Security

    • Account Protection
    • Passwords & Codes
    • Transaction Dispute
    • Open Banking (PSD2)
    • Funds protection
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