How do I return a SEPA transfer to its sender?

From the 17th March, customers from other banks can request—at their bank institution—the return of a SEPA transfer from an N26 customer.

The sender of a SEPA transfer can now request the recall of their funds from the receiving N26 account by reaching out to the sender bank. This request appears to N26 customers in the form of a push notification on their paired device. Similarly to confirming a debit transfer in the N26 app, you’ll then have the option to reject or accept the credit transfer recall.

If you do not confirm or reject the transfer recall request after 15 days, the request is rejected automatically. Once the transfer recall is accepted, the funds will leave your account and you cannot request them back. If you don’t have sufficient funds in your Main Account, you’ll not be able to confirm the transfer recall.