Account & Personal Details

• Opening an Account

  • Can I open an N26 account in my country?
  • Can I open an account if I live outside the eurozone?
  • How to open my N26 account?

• Verifying my Identity

  • Why isn’t my photo verification working?
  • Why isn't my video verification working?
  • Verify your identity
  • FATCA - Why we require certain information from our customers
  • CRS - Why we require certain information from our customers
  • Why do I need to send additional documents?

• Taxes

  • How to declare my N26 account for my taxes in France?
  • Am I liable to tax in the United States?
  • What does N26 do with my tax information?
  • Residential address and taxes in France
  • Where to find my Tax ID
  • Find your tax documents for investments and savings in the N26 app

• Personal Information & Data

  • How to change my phone number, address, email, or tax information?
  • Update your name, legal sex, or nationality
  • Why do I need to update my personal information (FR IBAN)?
  • Why do I need to update my personal information (DE IBAN)?
  • Find your IBAN or account number
  • Download your personal data
  • How to close my N26 account?
  • CRR Disclosure Report
  • Bereavement & probate
  • How can I provide proof of origins of funds for my account?
  • Providing additional information requested by N26
  • What is the N26 Webform for GDPR requests?
  • Manage your GDPR rights as a former customer

• Garnishment

  • What is a garnishment?

• Miscellaneous

  • How to file a complaint?
  • Why might N26 restrict my account?

  • I received a notification that my account was closed. What should I do?
  • Why might N26 close my account?
  • Why is my account restricted?
  • How can I link my N26 account to PayPal?
  • How do I cash a check?
  • Can I order a checkbook?
  • What is a Proof of Address?
  • How do I get the French IBAN?
  • Airport Lounges
  • How to make a donation with N26?

• Bank Statements and Confirmations

  • Which bank documents are available?
  • Download your bank statements
  • Download your statement of fees
  • Request your N26 account ownership certificate
  • Download your SEPA transfer confirmation