Why did my SEPA transfer fail?
- To receive a transfer, we recommend providing the sender with your full name (as it's written on the ID you provided for verification) and your IBAN. You can find your IBAN on your balance statements and in 👤 My Account section(in the mobile app or WebApp (new tab)).
- For outgoing transfers, especially those sending to an account outside the Eurozone, the recipient's name on the transfer order must match the name on their account exactly as it appears on their ID.
- Customer with a N26 Business account can only receive transfers in their own and full name and not a company name.Â
- The IBAN is incorrect.
- You're not receiving the push message to confirm your transfer.
- An inappropriate use was found. N26 has the responsibility to run routine checks on transactions (see GwG § 10 (new tab)). As a result, we may ask for documentation to verify the origin or source of these transactions. This can result in the credit being delayed or not taking place.
Supported incoming transfers
- SEPA transfers
- SEPA Instant transfer
- International money transfers converted to Euros through a currency exchange provider
Supported outgoing transfers
- SEPA transfers
- SEPA Instant transfer
- Foreign currency transfers.
Please note the estimated time frames for the various transfer types.