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    Security

    Account Protection

    • Why is N26 secure?
    • How to protect my account?
    • What to do if my account may be compromised?
    • Can N26 close my account?
    • How to protect my identity?
    • How to connect or disconnect my smartphone to my account?
    • How to keep my banking data safe online?
    • What is Phishing?
    • Received a suspicious message?
    • What is a security footer, and why have we included one?

    Passwords & Codes

    • What is my PIN number?
    • How to change my confirmation PIN?
    • Why didn't I receive my pairing code via SMS?
    • How to create a password?
    • How to log in with Two Factor Authentication?

    Transactions Dispute

    • Why was I charged twice?
    • How to dispute a card transaction and request a chargeback
    • Chargebacks and card transaction disputes FAQ

    Open Banking (PSD2)

    • PSD2 - Open Banking for Third Party Providers
    • PSD2 - Secure Open Banking
    • PSD2 - Strong Customer Authentication

    Funds Protection

    • How does N26 protect my money?
    • Where does N26 invest my money?
    • Why does N26 do checks on transactions?

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    Security

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