How to change my confirmation PIN?

You can change your Confirmation PIN at any time in the app:

  • Go to 👤 My Account then: Settings and Security (mobile app) or Security Settings (WebApp (new tab))
  • Select Change Confirmation PIN
  • Enter the 10-digit token number on your Mastercard
  • Create and confirm your new Confirmation PIN

If you enter your Confirmation PIN incorrectly 6 times, you'll need to reset it before trying again.

For security reasons, your PIN can’t contain parts of your date of birth or your address, repeated numbers (such as 1111, 111, or 11), or sequences (such as 1234 or 4321). If the PIN you’ve chosen is not accepted, please try again using a different one.

Prefer a video over text? Watch the tutorial (new tab) on our N26 Support YouTube (new tab) channel.