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N26 Support
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Account & Personal Details
Memberships & Account Types
Cards
Payments, Transfers & Withdrawals
App & Features
Security
Payments, Transfers & Withdrawals
Withdrawals
Why didn't an ATM give me cash?
How often can I withdraw cash for free?
Why was I charged an ATM fee?
Transfers
Why did my SEPA transfer fail?
Why is my transfer still pending in the N26 app?
How long does it take to send money with TransferWise?
How to make a SEPA transfer?
How to save the details of a transfer recipient?
How long do transfers take?
How to make transfers in foreign currencies?
Direct Debits & Standing Orders
Will my direct debit go through if I'm low on funds?
How to create and manage standing orders?
Why was I charged a direct debit fee?
What to do if my N26 IBAN is not accepted?
How to reverse and block a direct debit?
Card & Online Payments
Where is my refund?
Why was I charged more than expected?
How does 3D Secure work?
Why did my online purchase fail?
How to do contactless payments work?
Where can I use my Maestro card?
Balance & Limits
How to top up my account?
How to top up by card, Apple Pay, and Google Pay
How to keep track of my daily spending?
How to export a list of my transactions?
What if my balance is negative?
What is the maximum I can spend?