Account & Personal Details

• Opening an Account

  • Can I open an N26 account in my country?
  • Can I open an account if I live outside the eurozone?
  • How to open my N26 account?

• Verifying my Identity

  • Why isn't my video verification working?
  • How to prove my identity?
  • FATCA - Why we require certain information from our customers
  • CRS - Why we require certain information from our customers
  • Why isn’t my photo verification working?

• Taxes

  • Where to find your Tax ID
  • How to declare my N26 account for my taxes in France?
  • Am I liable to tax in the United States?
  • What does N26 do with my tax information?
  • Why do I pay the church tax?

• Personal Information & Data

  • How to change my phone number, address, or other personal data?
  • How to make N26 my main account?
  • How to find my IBAN or account number?
  • How to download my personal data?
  • How to close my account?
  • How to change my phone number?
  • Bereavement & probate
  • How can I provide proof of origins of funds for my account?
  • Providing additional information requested by N26
  • What is the N26 Webform for GDPR requests?
  • Why do I need to update my personal information?

• Miscellaneous

  • Account in conjunction with §§ 30 ff. ZKG
  • How to file a complaint?
  • How can I link my N26 account to PayPal?

• Bank Statements and Confirmations

  • Bank documents—a guide to what's available
  • How to download my Statement of Fees
  • Bank information—your N26 account ownership certificate
  • How to get a bank statement?
  • How can I download the confirmation for a SEPA transfer?