Bereavement & probate
How can I inform N26 about a death?
If possible, we ask for a death certificate or a comparable document, as this is the only way we can reliably identify an associated bank account.
In Austria, a notary is usually appointed as court commissioner.
The commissioner reaches us by post, fax or email (please include a scan or PDF of an appropriate cover letter in the attachment):
E-Mail: verlassenschaft@n26.com
Fax: +49 (0) 30 / 959 984 490
N26, 10026 Berlin, GERMANY
If possible, we ask for a death certificate or a comparable document, as this is the only way we can reliably identify an associated bank account.
What happens to an N26 account if the account holder dies?
Due to regional regulatory differences, the proceeding can vary depending on the country. However, any account with N26 Bank AG is located in Germany, so different legal requirements may be applicable than in your home country.
As soon as we learn of the death of one of our customers, the associated cards and online banking and any access to the app will be blocked.
Please note that standing orders or SEPA direct debit mandates on the account usually continue to exist after the death of the account holder. Heirs or authorised representatives must have these revoked or deleted.
Further, all German banks are in principle legally obligated to notify the tax authority responsible for inheritance tax in Germany of the assets belonging to the estate.
We will notify the beneficiaries in any case which documents they need to provide in order to settle the deceased’s account with N26.
I am a customer, can I take precautionary measures in the event of my death?
There are various ways in which you can ensure that your assets are distributed according to your wishes.
It is therefore strongly advisable for anyone who is more intensively involved in drawing up a will to seek legal assistance from a lawyer, a notary or a tax advisor. This applies in particular if larger assets are to be inherited.
Our customer service or the experts in our probate department cannot offer you further advice on this.
For any further information on a specific situation please seek legal assistance from a lawyer, a notary or a tax advisor or any suitable advisory service.