How do contactless payments work?

It’s not possible to deactivate contactless payments. If you’re experiencing issues with your contactless payments, keep in mind that:  

  • To activate contactless payments, you must first use your card at an ATM or payment terminal. 

  • Transactions up to €50 don’t require a card PIN. For amounts over €50, you’ll need to enter your card PIN

  • For transactions after your 5th contactless payment, you'll need to input your PIN.

  • Make sure your card is held directly onto an NFC-compatible payment terminal. If you remove your card too fast or didn’t hold it close enough, just try again. 

  • N26 Metal cards only have NFC on the backside of the card. Make sure to hold the backside of the card against the terminal to use NFC (using the front won’t work).