Why rooted or jailbroken devices can’t access the N26 app
What does “rooting” or “jailbreaking” mean?
Rooting (for Android) or jailbreaking (for iOS) means removing the manufacturer’s restrictions on your device. This gives you full administrative control, allowing you to customize your device beyond standard settings.
Why's this risky?
Rooted or jailbroken devices can run apps without the usual security restrictions. This makes your device—and any sensitive data on it—more vulnerable to security threats. To help protect your information, N26 uses advanced security measures that prevent access from rooted or jailbroken devices, as well as other potential threats.
How can I restore my device’s security?
Restoring your device to its original, secure state can be complex and may require help from the manufacturer. If you’re unsure how to proceed, we recommend contacting your device’s customer support for guidance on returning to standard security settings.