How much does it cost to get a replacement for my expiring or expired card?
Replacement cards are free of charge for all N26 Smart, You or Metal customers.
If you opened your account before the following dates, both the new card and shipping to your address are free of charge within the countries where N26 is available (new tab):
- 16.02.2021 (Customers with legal address in Greater Europe)
- 25.02.2021 (Customers with legal address in Italy or Spain)
- 11.03.2021 (Customers with legal address in France)
- 18.03.2021 (Customers with legal address in Germany, Austria or Switzerland),
If your account was created after that, your replacement card will have the same cost of getting a brand new card.
If you are currently located in a country that is not supported by N26, please reach out to our Customer Service via chat or phone so we can place the order for you. Delivery outside these countries (new tab) might carry an extra cost.
How long will it take?
All replacements for expiring or expired cards are shipped via Standard delivery. It takes up to 15 business days and is free of charge. In rural or harder-to-reach areas it can take longer. To stay up-to-date on the delivery progress simply go to the home screen of your N26 mobile app.