How to close my N26 account?

We’re sorry to see that you want to close your N26 account. We’d love to keep you as a customer — tell us what we can do better! If you have a premium N26 account, you can simply cancel your premium membership and switch to the free N26 Standard bank account. 

If you’ve decided to permanently close your N26 account, please follow the steps below.

• For N26 Crypto, you'll need to sell your assets before being able to close your main N26 account.
• For Stocks and ETFs, you can sell your assets or transfer your portfolio to another platform. For portfolio transfer, please contact our support team in chat.
• If you have a PEA account (available in France only), you will have to either close it, or ask its transfer to a new bank.

Your N26 SIM plan is directly linked to your N26 account. Therefore, make sure to cancel your SIM plan before closing your account. The associated phone number will be deactivated from the date your account is closed. If you're looking to keep your N26 telephone number, you are required to request a number transfer from your new telecommunication provider within 90 days after your N26 SIM plan has ended. For more information, reach out to your new telecommunication provider.

Make sure your account balance is 0 €. 

• If you still have money left in your N26 account, you should transfer it to another bank account.
• If your account balance is negative, top up your account so that  the balance is 0 €.
• Before closing your N26 account, it is important to remember that you must pay back any active loans you have. Additionally, we will use the remaining balance in your main account, Spaces, and N26 Instant Savings account to cover any outstanding debt. 

Click here to begin your account closure process online (new tab). You’ll first need to log in to verify your identity. The WebApp will then guide you through the account closure process. Once the account is closed, we'll send an automatic cancellation confirmation to your registered email address.

Under your Finances tab you will be able to view a list of all your accounts. Make sure the balance of your Freelancer, Business, Instant Savings, or Joint Account account is 0 €.

Once the balance of all your secondary accounts is 0 €, click here to begin your account closure process online (new tab). You’ll first need to log in to verify your identity. The WebApp will then guide you through the account closure process.

Once the account is closed, we'll send an automatic cancellation confirmation to your registered email address.

• Open your N26 mobile app and select your Freelancer, Business, Instant Savings, or Joint Account.
• Select the gear icon (Settings) in the top right corner.
• Select "Empty and Close the Freelancer/Instant Savings/ Joint Account".
• Transfer any remaining funds to your N26 main account or to another account.
• Destroy your N26 card. For example, by cutting it up with scissors. You should cut the chip embedded into your card and the magnetic stripe on the back of your card, then dispose of the parts separately.

If you’re unable to log in to your N26 account, please email support@n26.com (new tab) from the email address linked to your N26 account with this cancellation form (new tab), signed by hand. The cancellation form includes:

• A declaration requesting the closure of your N26 account on a specific date, or “as soon as possible”,
• Your full legal name,
• The IBAN of your N26 account.
• We'll also need the IBAN of another bank account within the SEPA area (eurozone) in case you receive any refunds when we close your account.