How to cancel my N26 premium membership?
N26 Premium contracts have an initial term of one year. After the first 12 months, they automatically renew. After this renewal, the contract becomes indefinite.
In this article you will find the difference between revocation, cancellation of the membership and cancellation of the renewal of your membership. You have 3 options:
- Revoke your membership within the 14-day revocation period (this is a legal timeframe). To revoke your membership within the 14-day legal timeframe, ask for a specialist in the support chat (new tab)..
- Stop your membership renewal at any time before the end of the first 12-month contract. To stop your membership renewal at any time before the end of the first 12-month contract, ask for a specialist in the support chat (new tab).
- Cancel your membership at any time and without limitation from your app. Instructions are listed in this article.
Premium to Premium downgrade
If you want, you’re now able to downgrade to another Premium account without having to downgrade to Standard, keeping your Spaces, round-up rules and income sorter.
To do so, log in to your mobile app, go to My Account, and open your Membership details. Select Modify Membership, and you’ll then be able to choose another Premium Membership that suits your needs.
Revocation
You can revoke your membership within the 14-day revocation period. This period begins on the contract's effective start date. If you revoke any of our Premium membership tiers, you will be able to upgrade again to the same or another tier. To revoke your membership within the 14-day legal timeframe, ask for a specialist in the support chat (new tab).
Stop the renewal of your membership
Your N26 premium membership has an initial 12-month contract period. At the end of the first 12 months, it automatically renews and continues as an indefinite contract.
You can stop the renewal at any time before the end of the initial 12-month contract period. To stop your membership renewal before the end of the first 12-month contract, ask for a specialist in the support chat (new tab). If you choose to stop your renewal, you can continue using your N26 Mastercard and all premium membership benefits until your membership expires. This means you’ll keep your insurance coverage (for N26 Go and N26 Metal) for as long as you’re still paying your membership fee. Once your 12-month contract period ends, your account will be automatically downgraded and a Virtual Card will be issued automatically. Please make sure you have a minimum balance of €10 at that time.
Cancel your membership at any time
If you want to terminate your membership at any time after the 14-day revocation period, you can do it directly in your N26 app. Open the N26 app and go to My Account (Your initials in the top right corner) > Your membership > Modify or cancel Membership.
If you choose this option with N26 Go or N26 Metal, your insurance benefits will stop and your Smart, Go and Metal Premium cards will also be deactivated.
Cancelling your membership does not close your N26 account. If you want to close your account completely, visit our article How to close my N26 account.
FAQs about the N26 Premium subscription cancellation
Do I have to close my account to cancel my Premium subscription?
No, you can simply change your subscription in the N26 app and your new account will be set up immediately.
What happens to my IBAN if I cancel my Premium subscription?
Changing your subscription does not affect your bank details, so your IBAN will remain unchanged.