Why did my online purchase fail?
Some reasons why your online payment failed:
If you are unable to confirm the push message within 5 minutes, simply restart the payment process on the merchant's website.
If you do not receive a push message, please make sure that your smartphone is connected and that push messages are enabled on your smartphone.
Ensure that online payments and payments abroad are enabled in your card settings.
A stable internet connection is required.
If you are using an iOS device, make sure you turn off the Do Not Disturb mode.
If the amount on the merchant's site is different from the one stated in the push message, this may be due to the conversion of a foreign currency into euros.
Make sure that you disable any Adblockers running on your browser.
Your Maestro card can’t be used for online purchases.