Why did my SEPA transfer fail?
To get a transfer, you'll only need to provide the sender with your full name (as it's written on the ID you provided for verification) and your IBAN.
Common reasons for failed transfers:
- The recipient's name on the transfer order is different from the name on their account (must be their name as written on their ID).
- The recipient's name is a company name instead of a personal/account name (applies to N26 Business).
- The IBAN is incorrect.
- You're not receiving the push message to confirm your transfer.
- An inappropriate use was found. N26 has the responsibility to run routine checks on transactions (see GwG § 10 (new tab)). As a result, we may ask for documentation to verify the origin or source of these transactions. This can result in the credit being delayed or not taking place.