Hey! How can we help?
Welcome to the N26 Support Center, where you can find info to help you get started with N26, get help with an issue, or familiarize yourself with our products.
Account
- How to connect or disconnect my smartphone to my account?
- Can I download the N26 app on my smartphone?
- Why didn't I receive my pairing code via SMS?
Personal information
- How to change my phone number, address, or other personal data?
- Why isn’t my photo verification working?
- Why isn't my video verification working?
Cards
Cards: View allPayments and transfers
- Why did my online purchase fail?
- Why can’t I see other N26 users on MoneyBeam?
- How to change my card limits?
Cash
Cash: View allPSD2
- PSD2 - Secure Open Banking
- PSD2 - Strong Customer Authentication
- PSD2 - Open Banking for Third Party Providers
Membership plans
Membership plans: View allSecurity
- How to block my N26 card?
- How to get my money back in case of fraud?
- How to connect or disconnect my smartphone to my account?