How to reorder a card?
ℹ️ Deliveries normally take up to 10 working days. Deliveries may take longer in some specific areas in the following countries: Estonia, Greece, Italy, Netherlands, Portugal, Slovakia and Spain.
If you’re waiting for your first card and it has been more than 10 working days since you've successfully completed your identity verification, please contact us via live chat.
For any other reason, please re-order your card via the N26 app.
First, check and update your shipping address
You can do this within the N26 app: 👤 My Account > Settings > Personal Settings > Shipping Address.
To reorder your card go to: 👤 My Account > Card Settings.
From your list of cards, swipe until you see the card you wish to reorder and select Reorder.
Note that the Standard and the N26 You replacement cards have a fee of €6 for standard shipping and €25 for express shipping. For N26 Metal cards, the fee is €45 for standard shipping. Express delivery for Metal cards is not available.
Once you’ve ordered your new card, you can activate a digital version while the new card is on its way. If you would like to do that, please add the digital version of your card to your mobile wallet of choice. This feature will be available for 14 days starting from the day your card has been ordered. Within this timeframe, you will need to activate through your N26 app the physical card you receive. Once the physical card is activated, your mobile wallet will continue working normally. If you don’t activate your physical card during this period, the digital version will expire until your card is activated.
This feature will not be enabled for customers who reorder their card or move to another account without blocking their current card. In these cases their current card will continue working with Apple Pay/Google Pay until the new one is activated.