Main navigation
Skip to main contentN26 Support

    ENESChange language and region
    Secondary navigationSkip to main content
    • Account & Personal Details
    • Memberships & Account Types
    • Cards
    • Payments, Transfers & Withdrawals
      • Withdrawals
      • Transfers
      • Direct Debits & Standing Orders
      • Card & Online Payments
      • Balance & Limits
    • App & Features
    • Security

    How does 3D Secure work?

    3D Secure protects you from online card fraud. It’s automatically activated when you activate your card in the app. No additional passwords are required.

    Whenever you make an online payment using your Mastercard, 3D Secure confirms the transaction with you within 5 minutes via a push message. If you don't see the transaction, try some of the troubleshooting tips we've collected.

    Please note: the push notification will only be sent to the smartphone connected to the account.

    If you make a purchase using your smartphone, you’ll see a pending transaction in the app. Tap on the bell icon and the push message will appear for you to confirm and finalize your purchase. Then go back to the merchant’s website. You should see a confirmation of your successful purchase within a few moments.

    Region

    • Austria
    • Germany
    • Spain
    • Europe
    • France
    • Italy
    • United States
    • United Kingdom

    About N26

    • N26.com
    FacebookTwitterYouTube

    Account & Personal Details

    • Opening an account
    • Verifying my Identity
    • Taxes
    • Personal Information & Data
    • Miscellaneous

    Payments, Transfers & Withdrawals

    • Withdrawals
    • Transfers
    • Direct Debits & Standing Orders
    • Card & Online Payments
    • Balance & Limits

    Memberships & Account Types

    • Standard Accounts
    • Premium Accounts
    • Business Accounts

    App & Features

    • Moneybeam
    • Spaces
    • Apple Pay & Google Pay
    • Friend Referral
    • App
    • Cash26

    Cards

    • Order & Delivery
    • Setup & Usage

    Security

    • Account Protection
    • Passwords & Codes
    • Transaction Dispute
    • Open Banking (PSD2)
    • Funds Protection
    © N26 GmbH 2022
    • Privacy Policy (new tab)
    • Imprint (new tab)