How to file a complaint?

Do you need technical support or have a question?

If you need assistance with your account, to dispute a card payment, update your details, or simply have a question to ask, find out how to contact N26.

Our Customer Service team is available every day and may be able to quickly resolve the issue you are currently facing. If necessary, Customer Service may also help you file a complaint directly via Live Chat.

Where do I raise a complaint?

You can find all the information you need to file a complaint and how to appeal to one of the alternative dispute resolution bodies in the attached document.

Annual reports

For a full list of alternative dispute resolution bodies, please see our imprint.