How to close my N26 account?

Thinking about closing your account? Here’s what to know.

You can also cancel your premium account and downgrade to the free N26 Standard account instead. In the app, select your initials in the top right corner, then Your membership, then Modify or cancel membership.

Before you start

Crypto, Stocks and ETFs, or PEA

  • Crypto: Sell all your assets before closing your account.
  • Stocks and ETFs: Sell your assets or transfer your portfolio to another platform. For transfers, contact Customer Support via chat.
  • PEA (France only): Close or transfer your PEA to another bank first.

N26 SIM plan

  • Cancel your SIM plan before closing your account.
  • Your phone number will be deactivated once the account is closed.
  • To keep your number, request a number transfer from your new provider within 90 days after your SIM plan ends.

Balances and loans

  • Ensure your main account, Spaces, and Instant Savings all have a €0 balance.
  • Transfer remaining funds or top up if your balance is negative.
  • Repay any active loans — remaining balances will be used to cover debts.

Multiple accounts

Make sure all your Freelancer, Business, Joint, or Instant Savings accounts have a €0 balance. You can view them under the Finances tab, then follow the closure steps in the app or WebApp.

How to close your account

Once all balances are €0 and obligations are settled.

In the WebApp:

  1. Click here to start the closure
  2. Log in to verify your identity
  3. Follow the instructions

You’ll receive a confirmation email once your account is closed.

If you only want to close a secondary account

  1. Open the N26 app and select the account
  2. Access the settings via the gear icon
  3. Choose Empty and delete account
  4. Transfer remaining funds to your N26 main or another bank account.

If you can’t log in

Send an email to support@n26.com from the email linked to your account, attaching a signed cancellation form with:

  • A request to close your account (with a specific date or “as soon as possible”)
  • Your full legal name
  • Your N26 IBAN
  • The IBAN of another SEPA account for possible refunds

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