Get in touch with N26 customer support (US Only)

Need some help? We're here for you.

You can find answers to our most commonly asked questions by searching our Support Center.

The N26 Customer Support team is available between 9:00am EST and 9:00pm EST from Monday through Sunday until 1/24/22, after which the hours will be between 9:00am EST and 6:00pm EST, Monday through Friday. In the 2021 calendar year, N26 observes the following holidays: 

  • Friday, January 1st - New Year’s Day
  • Monday, January 17th - Birthday of Martin Luther King, Jr. (MLK Day)
  • Monday, February 21st - Washington’s Birthday (President’s Day)
  • Monday, May 30th - Memorial Day
  • Monday, July 4th - Independence Day
  • Monday, September 5th - Labor Day
  • Monday, October 10th - Indigenous Peoples' Day
  • Thursday, November 11th - Veteran’s Day
  • Thursday, November 24th - Thanksgiving Day
  • Friday, December 24th - Christmas Day

In order to directly contact customer support, you may:

  • Call us at 1-888-N26-0-N26 (1-888-626-0626) *
  • Chat directly from the N26 mobile app, Webapp (new tab) or from certain Support Center articles, such as this one.
  • Email us at support-us@n26.com

During customer support’s off-hours, please email support-us@n26.com and we will get back to you as soon as we can.

*For US customers only. For our EU customers, please visit us here (new tab).