Airport Lounges

N26 Airport Lounges is a premium service designed to enhance your travel experience. The key features include:

• Direct Access: You can easily access lounges directly from the N26 app.
• Global Coverage: Enjoy access to over 1,300 lounges in more than 900 airports worldwide.
• Enhanced Amenities: Lounges offer comfortable seating, complimentary food and drinks, and high-speed Wi-Fi.

Pricing for N26 Airport Lounges varies depending on your account:

• N26 Metal: Receive one free lounge access per calendar year. Subsequent access is available at the standard promotional price of €30.
• N26 Go: Benefit from a reduced price of €15 for their first entrance. Any additional access will be at the standard promotional price of €30.
• N26 Standard and N26 Smart: Purchase lounge access for €33 per entry.

*Please note that this feature is unavailable for N26 Business account holders.

N26 Standard, N26 Smart, N26 Go and N26 Metal account holders activate their own digital voucher, and can purchase up to 4 additional guest pass vouchers for accompanying travel companions. Any Airport Lounge access voucher is valid for 12 months from the time of activation or purchase. If an unused voucher has not been used after 12 months, we will automatically refund the cost to your N26 main account.

1. Open the N26 app.
2. Go to the Benefits tab and select N26 Airport Lounges.
3. Tap Activate your voucher (or search your airport to view available lounges).
4. Review and accept the Terms & Conditions and Privacy Policy.
5. Tap Activate lounge access to generate your scannable voucher QR code.

To purchase vouchers for guests:

1. Open your active voucher under Benefits → N26 Airport Lounges.
2. Tap Purchase guest pass voucher.
3. Use the + / - selector to choose the number of guests (up to 4).
4. Confirm the purchase debited from your Main Account (if your balance is low, select Add money directly on the checkout screen).
5. Tap Continue to complete the purchase and view the updated guest entries.

At the lounge, present your lounge voucher QR code in the N26 app to be scanned, alongside your valid physical travel document (passport/ID) and airline boarding pass. The name on your ID and N26 account must exactly match the name on your boarding pass to ensure lounge entry.

If you need to request a refund for an unused N26 Airport Lounges pass, you can do so by following these steps:

1. If you need to request a refund for unused vouchers, you can do so directly in the app:
2. Go to your  N26 app.
3. Navigate the Benefits tab and select N26 Airport Lounges.
4. Open your active Lounge Pass Voucher.
5. Select Refund your passes.
6. Select the checkbox next to each unused guest voucher you wish to refund.
7. Tap Complete refund. The refund is credited immediately back to your Main Account.

In Airport Lounges, use the search bar or enable location access to see nearby airports:

• Select your airport and terminal.
• Tap on a lounge to view opening hours, terminal location (landside vs. airside), and available amenities before visiting.

As a N26 customer, you can exercise your 14-day revocation right directly via the new in-app Withdrawal button, located under My account > Legal documents > Withdraw from contract. This is a mandatory, one-click, frictionless mechanism required by EU Directive 2023/2673. The button is available in the mobile app only.