Main navigation
Skip to main contentN26 Support

    Change language and region
    Secondary navigationSkip to main content
    • Account & Personal Details
    • Memberships & Account Types
      • Standard Accounts
      • Premium Accounts
      • Business Accounts
    • Cards
    • Payments, Transfers & Withdrawals
    • App & Features
    • Security

    How to report an insurance claim?

    Your N26 You (new tab) and N26 Metal (new tab) membership includes a wide range of insurance benefits, covered by our partner Allianz Global Assistance Europe.*

    To report a claim, log into your app, go to 👤 My Account > Your membership > Allianz Insurance Coverage, then select Make a claim.

    There you'll find:

    • A guide to submit your claim (for example, flight or luggage delay, extended warranty, or travel cancellation)
    • Your account and contract information, including your Allianz policy number
    • The option to contact Allianz directly in the case of a medical emergency

    For emergencies, please have the following information ready:

    • The full address and telephone number of your current location
    • Names of all official contacts (doctors, hospitals, and/or police)
    • An exact description of the situation

    *Allianz Global Assistance Europe is a trading name of AWP P&C S.A. - Dutch branch, and a member of the Allianz Group.

    Region

    • Austria
    • Germany
    • Spain
    • Europe
    • France
    • Italy
    • United States
    • United Kingdom

    About N26

    • N26.com
    FacebookTwitterYouTube

    Account & Personal Details

    • Opening an Account
    • Verifying Identity
    • Taxes
    • Personal Information & Data
    • Miscellaneous

    Payments, Transfers & Withdrawals

    • Withdrawals
    • Transfers
    • Direct Debits & Standing Orders
    • Cards & Online Payments
    • Balance & Limits

    Memberships & Account Types

    • Standard Accounts
    • Premium Accounts
    • Business Accounts

    App & Features

    • MoneyBeam
    • Spaces
    • Apple Pay and Google Pay
    • Friend Referral
    • App
    • CASH26

    Cards

    • Order & Delivery
    • Setup & Usage

    Security

    • Account Protection
    • Passwords & Codes
    • Transactions Dispute
    • Open Banking (PSD2)
    • Funds Protection
    © N26 AG 2023
    • Privacy Policy (new tab)
    • Cookie Policy (new tab)
    • Imprint (new tab)
    • Legal Documents (new tab)