How to report an insurance claim?

Your N26 You (new tab) and N26 Metal (new tab) membership includes a wide range of insurance benefits, covered by our partner Allianz Global Assistance Europe.*

To report a claim, log into your app, go to 👤 My Account and select N26 You/Metal, then select Make a claim.

There you'll find:

• A guide to submit your claim (for example, flight or luggage delay, extended warranty, or travel cancellation)
• Your account and contract information, including your N26 You or N26 Metal ID
• The option to contact Allianz directly in the case of a medical emergency

For emergencies, please have the following information ready:

• The full address and telephone number of your current location
• Names of all official contacts (doctors, hospitals, and/or police)
• An exact description of the situation

*Allianz Global Assistance Europe is a trading name of AWP P&C S.A. - Dutch branch, and a member of the Allianz Group.