Why is my account temporarily blocked?

In accordance with European banking regulations, N26 must carry out routine technical checks on customer accounts. As a regulated institution, this helps us ensure that the funds held in your N26 account are kept safe and secure.

The majority of the time, these checks are done very quickly, without you being able to see them. On occasion, this may take a longer time, during which your account may be temporarily unavailable to you. 

This process is overseen by a dedicated team specialized in conducting technical reviews of this nature, who work diligently to minimize any disruption. For this reason, our N26 Customer Support team is unable to provide further information on your account via live chat, or expedite the process.

Please be patient with us as we complete the steps, and our team will contact you proactively once the technical review process is complete.