How do I reorder a card?
If your card is lost, stolen, broken, or if there was a problem with the delivery of your first card, you can reorder a new one.
First, check your shipping address in the app: select My Account then Settings and Personal Settings. By tapping Shipping address, you can view and update your shipping address (you can change everything except the shipping country), then:
|If you’ve activated a card already.||Reorder a card in the app by tapping My Account then Card Settings. Swipe until you see the card you want to order and tap Reorder.|
|If you’ve never had an active card.||You’ll need to contact us via chat so we can order a card for you.|
- Your first card is free. After that, it’s €6 for most replacement cards (N26 Metal replacements are €45).
- It's €25 for express delivery of all cards (this price includes the €6 for replacement cards, excluding Metal cards).
- Deliveries for N26 Black or N26 Metal upgrades are free. And in case your first or upgrade card gets lost on its way to you, we’ll also delivery you a new card for free.
Once your new card arrives, you’ll need to activate it in the app.
Still need help? Chat with us!
Open a chat in the Help section of the app or by logging into the WebApp.