Account Apps Cards Product Info Signup #{getPageTitle()}An icon of check mark insiside a sublime circle#{getPageTitle()}An icon of check mark#{getPageTitle()}An icon of of a smartphone, representing a phone application#{getPageTitle()}An icon of right pointing arrow#{getPageTitle()}An icon of downwards pointing arrow#{getPageTitle()}An icon of question mark inside a circle#{getPageTitle()}Down pointing arrow#{getPageTitle()}Right pointing arrow#{getPageTitle()}Icons represeting a flipping or switching action

Hey, how can we help?

Why can’t I connect my phone number?

You'll need to connect your phone to your account to get started. If an error message appears saying that your number is already in use, simply select No when you are asked to confirm your number. Then enter your phone number manually and confirm it.

If this doesn't work, contact us via chat and we'll look into it for you.

Was this article helpful?
Thank you for your feedback!

Still need help? Chat with us!

Open a chat in the Help section of the app or by logging into the WebApp.