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About N26 Metal

Learn more about N26 Metal, a premium membership account that gives you access to the first contactless solid metal core card in Europe. And of course the new card comes with all the N26 Black features you already know.

Applicable to:

  • Germany
  • Austria
  • France
  • Italy

N26 Metal membership benefits

As a N26 Metal member, N26 Bank customers have access to all the benefits of the core N26 bank account. You can enjoy the benefits of N26 Black like a comprehensive insurance package and in addition you have exclusive access to the following benefits:

  • Elegant Metal Core Mastercard
  • Personalized app section
  • Preferred Customer Support directly through the app

The N26 Metal membership contract brings a fee of € 14,90 per month and carries a minimum duration of 1 year.

The N26 Metal Mastercard

Your N26 Metal Mastercard’s casing houses the card’s antenna, making it the first solid metal core card in Europe capable of contactless payments using NFC. The card comes with a metal core making it three times heavier than a standard card which always gives you the feeling of spending with purpose. In addition, you can enjoy all of our security features and receive real-time notifications about each transaction in your account.

Your card details are printed on the back of the N26 Metal Mastercard, including your card number, CVV code and your personal 10 digit card ID.

The N26 Metal insurance package

Just as with N26 Black, your insurance package is provided by Allianz Global Assistance Europe* and protects you from unforeseen costs when travelling or shopping. To learn more about the full terms and conditions, click here. Your insurance package includes:

  • Travel protection – Reimbursement for medical expenses abroad and for travel cancellation costs in case of medical emergency, for expenses incurred during a flight delay longer than 4 hours, for expenses incurred if your checked luggage arrives 6 hours later than you at your destination abroad, and for repatriation transportation costs from abroad.

  • Extended warranty – Extended warranty of up to one additional year for qualified purchases.

  • ATM cash protection – Reimbursement of stolen cash if you get mugged up to 4 hours after withdrawing using your N26 Metal card at home or abroad.

  • Mobile phone theft – Reimbursement in case of theft for your mobile phone at home or abroad.

  • Purchase protection – Reimbursement of a replacement good or reimbursement of repair costs for a stolen or damaged good that has been purchased on the N26 Black Account, provided that the theft or accidental damage is due to a covered event domestically or abroad.

In case you need to avail yourself of your insurance, read more about submitting insurance claims here.

Upgrading to N26 Metal

In the first weeks, selected N26 Black customers will receive an in-app invitation to upgrade to N26 Metal. They’ll see a PULSE with further instructions. Starting in early 2018, we’ll officially launch N26 Metal to the general public, starting with Germany, France, Italy and Austria. You’ll then be able to easily upgrade through your app settings or sign-up to N26 Metal directly as a new customer.

If you want to upgrade to N26 Metal from a regular N26 current account, you can do so by the same procedure that applies when upgrading from N26 Black to N26 Metal. Please be aware that all your purchases and trips you booked using your N26 Black Mastercard will still be covered with your new N26 Metal subscription.

N26 Metal membership duration and fees

When signing up for N26 Metal you conclude a contract which carries a minimum duration of 1 year. Your membership will automatically renew for an additional year unless you cancel your membership at least one month before the end of your subscription period which can be found in the N26 Metal app section.

The membership fee of € 14,90 is deducted directly from your N26 account every month based on the date on which you subscribed for N26 Metal.

Please note that besides the membership fees, additional fees for ATM withdrawals may apply in accordance with our Fair Use Policy.

*Allianz Global Assistance Europe trade name of AWP P&C S.A. - Dutch branch, and member of the Allianz Group.

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