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Security: How you can block your card

Protect your money if things get serious.

True in all regions.

You can temporarily block and later unblock your card for ATM withdrawals, online payments or payments at a terminal. To do that, go to Control Center ⚙ in the N26 app and select Cards.

If you know that your card was used for fraud, a simple block is not enough. In this case you need to report the card as stolen directly in the app. We will send you a new card straight away.

If you’re looking to have a fraudulent transaction refunded, our Customer Service may be able to help.

If you authorized a payment, but aren’t happy with the goods or services you received from the merchant, please try to resolve this with the merchant first.

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