How long do transfers take?
All incoming ACH payments are completed within one banking day. Due to the opening times of the participating banks, one banking day may stretch over two working days.
If your incoming transfer is outside of these estimated time frames, please contact the sender (bank) for a payment investigation as we cannot track incoming transfers.
- "Why hasn’t my money arrived?"
There are a few reasons why this may have happened.
Please double check with the payment sender that the correct account and routing number were used.
Ensure that the payment sender put your correct name as it is written on your ID. A correct account and routing number are not sufficient.