Get in touch with N26 customer support (US Only)

Need some help? We're here for you.

You can find answers to our most commonly asked questions by searching our Support Center.

The N26 Customer Support team is available between 9:00am EST and 11:59pm EST from Monday through Friday, and from 9:00am EST till 9:00pm EST on Saturday and Sunday and on all federal and bank holidays. In the 2021 calendar year, N26 observes the following holidays: 

  • Friday, January 1st - New Year’s Day
  • Monday, January 18th - Birthday of Martin Luther King, Jr. (MLK Day)
  • Monday, February 15th - Washington’s Birthday (President’s Day)
  • Monday, May 31st - Memorial Day
  • Monday, July 5th - Independence Day (observed)
  • Monday, September 6th - Labor Day
  • Monday, October 11th - Columbus Day*
  • Thursday, November 11th - Veteran’s Day
  • Thursday, November 25th - Thanksgiving Day
  • Friday, December 25th - Christmas Day

In order to directly contact customer support, you may:

  • Call us at 1-888-N26-0-N26 (1-888-626-0626) **
  • Chat directly from the N26 mobile app, Webapp (new tab) or from certain Support Center articles, such as this one.
  • Email us at support-us@n26.com

During customer support’s off-hours, please email support-us@n26.com and we will get back to you as soon as we can.

*Columbus Day is an official national bank holiday recognized by the Federal Reserve System. This holiday doesn't align with our values, as N26 believes in using this day to recognize Indigenous communities and their sacrifices.

**For US customers only. For our EU customers, please visit us here (new tab).