How to get a Basiskonto?

  1. Download the request form(new tab) and complete it with a handwritten signature.

  2. Take your signed form and the attached PostIdent coupon to your nearest branch of Deutsche Post to prove your identity.

  3. Once we’ve received your form and determined whether we can open a Basiskonto for you, we’ll send you an email including the contract and the T&Cs(new tab).

  4. Send your signed contract to us at Klosterstraße 62, 10179 Berlin.

  5. Once we’ve received your contract, we’ll open your account within 10 business days.

  6. You’ll then receive a notification about your card delivery and accessing your account.