How to report an insurance claim?
Your N26 Metal(new tab) membership includes a wide range of insurance benefits, covered by our partner Allianz Global Assistance Europe.*
To report a claim, log into your app, go to 👤 My Account and select N26 Metal, then select Make a claim.
There you'll find:
- A guide to submit your claim (for example, flight or luggage delay, extended warranty, or travel cancellation)
- Your account and contract information, including your N26 Metal ID
- The option to contact Allianz directly in the case of a medical emergency
For emergencies, please have the following information ready:
- The full address and telephone number of your current location
- Names of all official contacts (doctors, hospitals, and/or police)
- An exact description of the situation
*Allianz Global Assistance Europe is a trading name of AWP P&C S.A. - Dutch branch, and a member of the Allianz Group.