How long do transfers take?
All FPS (Faster Payments Service) transfers are processed immediately and credited to the other account within a few hours. If the other bank is not part of the FPS system the time to process the transfer will be the same as a regular bank transfer. BACS transfers are processed in 2 to 3 business days.
You'll need to confirm every outgoing transfer via push notification in the mobile app. If not, the transfer will remain as pending.
Please note that we only accept transfers in GBP (no SWIFT transfers).
If your incoming transfer is outside of these estimated time frames, please contact the sending bank to initiate a payment investigation.