How to reorder a card?

If your card is lost, stolen, broken, or if there was a problem with the delivery of your first card, you can reorder a new one.

First, check your shipping address in the app: select 👤 My Account then Settings and Personal Settings. By tapping Shipping address, you can view and update your shipping address, then:

If you've activated a card already: Reorder a card in the app by tapping My Account then Card Settings. Swipe until you see the card you want to order and tap Reorder.

If you've never had an active card: You’ll need to contact us via chat so we can reorder a card for you.


  • Deliveries for N26 You or N26 Metal upgrades are free. And in case your first or upgrade card gets lost on its way to you, we’ll also delivery you a new card for free.

Once your new card arrives, you’ll need to activate it either in the N26 app or our Webapp(new tab).