How to reverse a direct debit?
You have the ability to reverse a direct debit in the app yourself up to 8 weeks after it has been debited.
Open your transaction list and select the direct debit in question.
The amount will then be credited to your account within 4 banking days.
*For Poland, Sweden, Denmark, and Norway only: if you are setting up a direct debit with a merchant in your home currency, it's the receiving bank who dictates the currency exchange and ultimate amount that is collected from us.