How to report an insurance claim?
Your N26 Black and N26 Metal membership includes a wide range of insurance benefits, covered by our partner Allianz Global Assistance Europe.*
To report a claim, log into your app, go to 👤 My Account and select N26 Black/Metal, then select Make a claim.
There you'll find:
A guide to submit your claim (for example, flight or luggage delay, stolen mobile phone, extended warranty, or travel cancellation)
Your account and contract information, including your N26 Black or N26 Metal ID
The option to contact Allianz directly in the case of a medical emergency
For emergencies, please have the following information ready:
The full address and telephone number of your current location
Names of all official contacts (doctors, hospitals, and/or police)
An exact description of the situation
*Allianz Global Assistance Europe is a trading name of AWP P&C S.A. - Dutch branch, and a member of the Allianz Group.