I represent a bank or an authority and need to contact N26

If you represent the authorities or work for another bank, you can get in touch via the following channels:

• Email Germany: officials.de@n26.com (new tab)
• Email France: officials.fr@n26.com (new tab)
• Email Italy: officials.it@n26.com (new tab)
• Email Spain: officials.es@n26.com (new tab)
• Email for other European countries (including UK): officials@n26.com (new tab)
• Fax: + 49 (0) 30 2201178 40

Our opening hours are Monday to Friday from 09:00-18:00 (except bank and Berlin holidays). You can request a call-back via email or fax at any time. We try to call you back on the same day.

Please note that any customer inquiries sent to the above address or fax number will automatically be deleted.

If you have a customer service related question and need to contact us, visit our article How to contact N26? (new tab)